Terms & Conditions
ULTIMO CATERING + EVENTS (“ULTIMO”)
TERMS & CONDITIONS
BOOKING CONDITIONS & ACCEPTANCE OF QUOTE
The Customer is asked to read carefully all the provisions of the Contract concerning their function. The Contract
must be duly dated, signed and returned by the customer within the appointed time with the required deposit
payments. If Ultimo Catering + Events accepts a change to the Contract signed by both parties, a new Contract offer
shall be drawn up which shall cancel the previous offer.
PENDING BOOKINGS
Pending bookings will be held for a period of 1 month. If not confirmed during this time, and every effort has been
made to contact the client, the booking will be cancelled.
FUNCTIONS QUOTED IN ADVANCE
Please be advised that with functions taking place over 18 months from the date originally quoted, there may be an increase in price of food, beverages & equipment due to potential price increases by our suppliers. Therefore, Ultimo reserves the right to requote in the year that the event is going to be held, if required.
TERMS OF PAYMENT
On confirmation of a booking, a deposit is required. Final payment is due 14 days prior to the function. Any extra charges (non returns, extended staff hours, breakages) will be payable 14 days after date of the function.
CONFIRMATION OF NUMBERS
Final numbers must be confirmed 10 days prior to the function. If no guaranteed number is received, the original
number contracted or final head count, whichever is greater, will be charged.
PUBLIC HOLIDAYS
Ultimo has a surcharge of 20% on food & 60% surcharge on staff on public holidays (due to recent award changes).
MENU SELECTION + CHANGES
Menu selections must be confirmed 14 days prior to the booking date. Requests for changes to menu selection within 7 days prior to a function will be considered at the sole discretion of Ultimo. We will do everything possible to facilitate your requests, but not all changes can be guaranteed and substitutions may be suggested where items are not available. In the case of supply shortages outside of our control, menu and beverage items may be substituted by a similar product.
EQUIPMENT
All equipment required for the event can be arranged by Ultimo. We will be hiring on your behalf and will not be responsible for any damages or shortages of hire equipment and will not be liable for any injuries arising from the hiring of this equipment.
RESPONSIBLE SERVICE OF ALCOHOL
Ultimo upholds the principle of Responsible Service of Alcohol and in accordance with the applicable liquor license, reserves the right to refuse service to persons suspected to be under the age of eighteen years and to any person who shows signs of intoxication. Ultimo reserves the right to remove the offending guest/s from the premises or to close the bar entirely.
MARKETING DISCLAIMER
When you attend an Ultimo function, you enter an area where photography & videographer may occur. Ultimo will always seek the event organiser or client’s permission to have an additional photographer present By entering the event premise, you & your guests consent to such photographic content being used for marketing and promotional purposes.
HEALTH + SAFETY DISCLAIMER
Ultimo will not be liable for food requested to be left behind after a function.
CANCELLATION
Cancellation of a booking must be received in writing. Ultimo reserves the right to with-hold all or part of the deposit for administration and service costs incurred, as outlined below;
CORPORATE AND PRIVATE FUNCTIONS CANCELLATION TERMS
| Function Cancellation Date Range | Function Cancellation Charges |
| Over 30 days prior to confirmed function date | 25% of total quoted function charges |
| 10 – 30 days prior to confirmed function date | 50% of total quoted function charges |
| Less than 10 days prior to confirmed function date | 100% of total quoted function charges |
WEDDING CANCELLATION TERMS
| Function Cancellation Date Range | Function Cancellation Charges |
| Up to 90 days prior to confirmed function date | 10% of total quoted wedding charges |
| 30-90 days prior to confirmed function date | 40% of total quoted wedding charges |
| 14-30 days prior to confirmed function date | 60% of total quoted wedding charges |
| 0-14 days prior to confirmed function date | 100% of total quoted wedding charges |
LARGE EVENT CANCELLATION TERMS
| Event Cancellation Date Range | Event Cancellation Charges |
| Over 90 days prior to confirmed function date | 25% of total quoted function charges |
| Up to 90 days prior to confirmed function date | 50% of total quoted function charges |
| Up to 21 days prior to confirmed function date | 100% of total quoted function charges |
